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No hay artículos en el carroJ Mac
Comentado en los Estados Unidos el 8 de marzo de 2025
Inconsistent functionality. Programming was easy but unreliable.
Kody Turnbull
Comentado en Canadá el 2 de marzo de 2025
I bought this after looking for days for a lock that would work for our application (pantry cupboard). This seemed perfect. I installed it with little problem and it worked fantastically for the first 3 weeks to a month. Then, suddenly, the battery seemed to dump from 3 lights to 1 and wouldn't respond to anything but the app. I recharged it and tried to put it back in. The fingerprint no longer worked. I could still use the app to unlock but not the fingerprint, which it seemed to freeze every time I "woke" it up, showing a red LED and not reading.I decided to factory reset it. It struggled to reconnect but finally did allow me to connect to use the lock/unlock button in the app. I then tried to register my fingerprint again and it wouldn't connect. It showed 3 white LEDs (should have been 4 after charging) and the red light and now wouldn't connect to the app. It was frozen and seemed to be overheating!I looked on Amazon to figure out what to do. There was no place to contact the seller and only directed me to trouble shooting. I went through every option but since much of the instructions didn't apply to this lock (keypads, keys, stuck lock mechanism, etc), it did not help at all. I tried then to plug it in again, thinking it might reset it like an on/off switch. It showed the white LEDs and after a few seconds, I unplugged it and it showed only 1 LED (like it had no charge at all)!At this point I was VERY frustrated and actually concerned bc the lock was quite warm (almost hot) and I didn't want to plug it in again lest it start a fire! I went on the Amazon app to get support and went through the channels (including the chat service) to request a replacement due to a defective item...and was directed back to the original trouble shooting options!!!!! Like, wtah?!?!?! Why would that suddenly work?! And, then there was no other option to speak to the seller OR Amazon.I am so unbelievably frustrated. What a waste of $45 and hours of my time from installation to my efforts to get a replacement today. And now I have a hole drilled in my cabinet with no lock to put in, permanently damaging it!!!!!
Very unhappy customer
Comentado en Canadá el 14 de julio de 2024
Works , but hard to program and get app to talk to the unit, very disappointed in it , battery life not great and not dependable
ozzy coral
Comentado en el Reino Unido el 15 de febrero de 2024
I have installed this recently for a security Locker and it is working great. I would buy it again
Tony Wilbanks
Comentado en los Estados Unidos el 13 de diciembre de 2024
This thing is perfect! I bought a key lock only gun safe because it was so much cheaper than the more secure ones. I bought this and changed out the key lock and now I think it's more secure than the expensive safes. I've had it for several months now and it opens up for fingerprint every time. I don't remember how many finger prints you can put in it, but I put two, for me and my wife and it's been very dependable. Works every time.
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