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No hay artículos en el carroMark R.
Comentado en los Estados Unidos el 1 de abril de 2025
I purchased (2) of the 300W version for a client and one of them stopped working after a few months. So I purchased a replacement (at my own cost) and THAT one stopped working after a few weeks. So (2) out of (3) are on the junk pile.I'm stumped. They are all in the same location, within a few feet of the WiFi router. They work fine for a while... and then they don't.I've also purchased (3) of the 200W and (1) of the 120W. So far those are all still functioning properly. There is no customer service to call, so I'm stuck with (2) dead 300W transformers. I'm very frustrated and embarrassed by all the troubleshooting I've had to do, without any success. If anyone has an alternative product to recommend, I'm all ears.
Jim
Comentado en los Estados Unidos el 24 de junio de 2024
Backyard remodel ongoing... Contractor offered a Pro Trade 300W transformer - what a dinosaur. Only one output, no connectivity at all, not even a timer. Huge box, super heavy. Enter the Suraielec - after some research, purchased 2 of these 300W units. Love at first sight. Box is probably 30-40% lighter than Pro Trade, has 2 outputs, has a proper external top-mounted whip antenna (not just a loose wire that is subject to placement, typically downwards which affects reception if close to the ground), and has a nice matte black finish, easily paintable. Was concerned with WiFi setup, so plugged in the units inside the house first. WiFi setup was easy and worked immediately on both boxes. Took the boxes outside to the far corner of the yard, and tested connectivity. ON/OFF is nearly instantaneous, very impressive compared to many other IoT devices we have, that often have lag. Five star experience so far. Only question is reliability, we'll see how it goes. For one third the cost of Pro Trade, it's a no-brainer.
Mike R
Comentado en los Estados Unidos el 14 de mayo de 2024
UPDATED REVIEW:Upon writing a 1-star review, the seller contacted me about my legitimate complaint about this landscape timer. After a brief review of troubleshooting options, the seller agreed that it was blown. Thankfully, they sent me a replacement immediately, which was very much appreciated. I installed the new unit yesterday and thus far, it seems to be working.I am not yet giving this a 5-star updated review simply because I do not have full trust that this device will last, considering others have had similar issues. But because the seller was very helpful to solve this problem, I'm upgrading the rating to 4 stars because it actually is a decent design with a simple app interface.Keeping fingers crossed that this will last. 🤞I took a chance with this 300 watt wifi transformer but I guess I got what I paid for. I didn't think the protection plan, which was 1/3 the cost of this item, was a good investment. But I didn't think the transformer would quit within 4 months of installing it. The price and the features seemed ideal, but the durability is apparently short-lived.Unfortunately, there appears to be ZERO ways to contact customer service. Might as well have bought this from a street vendor. HOW can a company operate this way? I mean I would understand if you're selling a frisbee or a set or a dog toy, but this is an electronic, potentially dangerous, weather-sensitive engineered device and there is NO ONE to contact about this? Ridiculous.Well, if for any reason someone at the company reads this, none of the two zone lights work. I tried the reset button (it disconnected from its weather-proof rubber cover and disappeared inside the unit) but that did nothing. Unplugging did nothing. The wifi light is on but that's all I get. It's clear the circuitry/transformer is defective. And this is powered downstream of an AFCI breaker.
Phil
Comentado en los Estados Unidos el 16 de septiembre de 2024
Connected easy to the Wi-Fi. But every time I would set it up to use the Astronomical Timer in Smart Life APP it would fail or loose connection. everything else works great. There is no great instructions on how to set it up. I installed a extender on my network, thinking I installed it in a dead zone. Nope not the issue. when I would use the timer or Alexa to control it it worked great. I set up the Astronomical Timer in ALEXA using a Routine for it and it now works flawless. i almost returned it and switched to a different brand. Just do not use the smart life APP TO CONTROLL IT. It seems not to work well with it. Just set it up and use Alexa to do the rest
Practical Shopper
Comentado en los Estados Unidos el 27 de noviembre de 2023
Our original box got hit by lightening so we were in search of a new one. My son suggested this one because it works off of an app you download on your phone which means the access to your lights is always at your fingertips. On the app you can set a timer, plus I linked mine to my Alexa so I don't even need my phone. This makes it so nice to be able to just tell Alexa to turn the lights off when you are laying in bed!! Super convenient! This box also has a big advantage in that it has an antenna; this makes it access your internet so easily. 2 connections available, so we connected the yard and sidewalk lights of our house all in one box. This is a great box! So halt with it, we bought the 200 watt also available from this company for the other part of our yard. Bottom line... many great features on this low voltage lighting box!!
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