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Customer
Comentado en los Estados Unidos el 29 de enero de 2025
I purchased this ladder in June, 2024. I am shopping another telescoping ladder today due to the fact the lowering mechanism button or knob broke. The ladder lasted me less than one year. I use these types of ladders in my work profession. I generally get 3-5 years before I replace them. I love your product, I don't like the fact it broke within 1 year. Unfortunately I am shopping a different brand today. Homeowners- It's a great ladder for your normal use. Home Inspectors- Great ladder but life expectancy (in my case) is poor. Price is fair. I don't know if the ladder has a warranty. I don't have time for a return. Just wanting a quality ladder that I don't have to replace yearly. Best wishes to all.
J D S
Comentado en los Estados Unidos el 17 de enero de 2025
With a little practice it's easy to open and close. suggest you read directions to avoid potential pinch points
Customer
Comentado en los Estados Unidos el 5 de agosto de 2024
Let’s start with the obvious…it’s a copy of the more expensive Xtend & Climb. It looks the same but…it’s not. The ladder when fully extended does not invoke confidence. It flexes way more than the name brand unit. The plastic is far more brittle than the name brand. I’m no expert on plastic grades but they are for sure different. The name brand is far more durable. The storage bag that comes with it is pretty useless. It is made a tad too small and you can’t get it all the way down on the ladder which causes the seams to start coming apart since it’s so tight. Not a big deal, but if it comes with a storage bag, it should fit.Now, with all that said, it’s a decent ladder. Good for occasional use and it stores in a small area which is nice. If you use it a lot, like I do for work, buy the name brand. Based on my experience so far, I don’t think it will last the year, but we’ll see. I’ll post again after repeated use to see if my initial observations are correct.
tech_buyer
Comentado en los Estados Unidos el 26 de julio de 2024
Bought this to get onto a one story house roof and tackle other projects. I previously used a long step ladder that had hinges for different configurations. the big ladder became a bit too awkward to maneuver when extended to full length and this type of collapsible unit seemed ideal. I bought the heavy duty model (yellow) and it really feels sturdy. Weighs a ton, at least to me, maybe 35/40 pounds. I haven't found a way yet, when collapsing the ladder, to avoid finger pinches. Be very careful when releasing the locking clips to get another section lowered. Best way so far, is to grab the side rails with your palms, and use your thumb to move the latches. Unit fits in the back of my truck, so portable. The included case fits pretty snug, so I stopped using that after the first time out. I will only use it for long term storage.
Sean W.
Comentado en los Estados Unidos el 13 de diciembre de 2022
I bought this as an intermediate-size ladder for work around the house. I already have a 24' aluminum extension ladder, and I have a 7' stepladder, but if I wanted to do things like clean the upper window in the foyer or change a high lightbulb, the stepladder was too short, and the 24' monster was often too big. This fits that intermediate size pretty well.It's sturdy — not as sturdy as my 24' monster is, but I wouldn't expect that from a collapsible ladder. But at the same time, I don't feel like it's going to fall apart. It's much easier to transport than the big one, too: I can just grab it and set it up in a matter of minutes. Collapsed, it's not exactly *light*, to be sure, but it's nowhere near as heavy as the big ladder. I'd compare carrying it to carrying two standard metal folding chairs under the same arm: Not light, but not heavy either.Make sure to check the latches as you expand it: Sometimes they don't always latch, and you have to be careful to push them in all the way so they secure for real.Warning: Be *extremely* careful collapsing it — I've pinched a thumb once already. It doesn't collapse quite the way you think it's going to collapse, with each rung going halfway down and then *stopping*. The rung above only goes the rest of the way down when the next rung below it goes down too. I'd recommend experimenting with it a few times with just the top three rungs so you get the hang of it before extending it fully.The included canvas bag is useless. I think it may be for the non-heavy-duty ladder that they make; I've tried hard, but I can't get the heavy-duty ladder into it; it's simply too wide. That's a shame, since it'd be nice to be able to put the bag on it when it's not in use, but the bag simply doesn't fit.So I give it four stars overall. It's sturdy and solid and doesn't feel like a toy or like it's going to collapse underneath me or break, and it does the job it's supposed to do pretty darn well. But given that I've pinched fingers already and will probably do so again given the way that it collapses, and given that the storage bag doesn't work at all, I can't quite give it the five-star review I want to give it.Still, I'm not sending it back, and I would buy it again. It's not poorly-made by any means, and I expect it'll last me through a whole lot of projects over the next several years.
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