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Review Diva
Comentado en los Estados Unidos el 22 de febrero de 2025
Excellent toner. I have a Brother HLL8360CDW laser printer and the toner works great. When I had an issue, the company provided a solution within hours! Excellent price, excellent quality, excellent service.
Jeff Kikel
Comentado en los Estados Unidos el 7 de abril de 2025
We continue to use ink from this provider. We have only had one problem ever after 20+ purchases and the provider replaced it right away with a full refund. I would highly recommend.
Customer
Comentado en Canadá el 9 de febrero de 2021
I bought so many laser printer cartridges before and this is the worst so far.I spend more time cleaning inside the printer because leaking. not just one color. everything is leaked except black.just stay away.
Robert G. Cenk
Comentado en los Estados Unidos el 22 de enero de 2021
Updated review:Received a message from the vendor offering a replacement set of toner, a refund or a gift card. They explained that they had a bad batch of toner and apologized. I had them send me a new toner set and am very pleased with it's performance but I am more pleased with the vendor and their customer service! Couldn't be happier and will be ordering from them for now on. Thank you.I have ordered this toner multiple times and have been satisfied with the quality for the price until recently. We now have two of the same printers in our home, so purchased two boxes at the same time. In the middle of a large print job when I was prompted to replace the cyan, I immediately noticed a difference in quality on my color images. I thought maybe it was because the magenta, yellow, and black were also getting low, so I went ahead and replaced those as well. Unfortunately, that made it even worse! I ended up with very faded and inaccurate colors. Fortunately, I still had original Brother toner in one of the printers and was able to finish the job. I then opened the second box thinking maybe I just got a bad batch, but got the same result. I tried everything I could find online as far as trouble-shooting, to no avail. I finally swapped out the true Brother cartidges from the other printer and it worked great again which led me to realize it really was the Cool Toner replacements and both boxes were bad. It still works fine for black and white, but as I print a lot of color brochures, it is disappointing to say the least. I am not sure now whether to take a chance and order these again hoping the last two boxes purchased together were just a bad batch or if they changed the formula and is what can now be expected...
Mark Hake
Comentado en el Reino Unido el 10 de marzo de 2019
Not compatible with my Brother printer despite being advertised as is - poor quality ‘washed out’ printing
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