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Comentado en los Estados Unidos el 18 de marzo de 2025
This company has great customer service. We had an issue with our grinder and they sent us a replacement right away. They made it really easy and they responded so quickly. I appreciate that a lot. I like how you can grind a lot more than our previous grinder. I'm not going to lie, it's loud. But is there really a quiet way to grind beans? 🤣. My fiance likes to leave us out on the counter and I like the burnished copper color, so I don't find it all that objectionable to keep it with the coffee machine.
Ibsan M.
Comentado en México el 9 de febrero de 2025
Lo compre en agosto de 2024 me llegó un mes después y me duró menos de un año ( febrero 2025) Simplemente ya no encendió. Me queje con el proveedor a lo cual contestó que No hacen válida su garantía de por vida en México porque es muy caro el costos de envío para remplazo, y esto último no se especifica en ninguna lado, ni en su página web, ni en las ventas de Amazon. Qué estafa.
Israel Ceja
Comentado en México el 13 de febrero de 2025
Trabaja bien y es igual a la descripción
Bobbie Ann
Comentado en los Estados Unidos el 10 de febrero de 2025
This product is deceptive. This is not a burr grinder! It is modeled to look like one but it is a flat blade. The grind is uneven and terrible. Do not buy!
Vero
Comentado en México el 25 de junio de 2024
Muy buen producto, su molido fino es excelente, es muy fino. Muy recomendable.
B. Gurchiek
Comentado en los Estados Unidos el 30 de diciembre de 2024
Amending my review...After submitting my one-star review, I was contacted directly by the company in order to make things right. They sent me a replacement grinder and it is a MUCH different experience. It's not as loud, and it grinds the beans a lot faster. I can now confidently give it five stars. I wish I could give an extra one for the great customer service. I was even told that they didn't expect me to change my review, but I am anyways, because I need to give credit where it is due.Nice job! :-) I will consider the Kaffe brand again because they stand behind their products.I would not recommend.First disappointment: It was smaller than i thought. Its still big enough to grind coffee for a full pot, but if you like having a little extra on hand, you won't get much.Second disappointment: It's really loud. I don't feel that any of my kitchen appliances should require hearing protection.Third disappointment: it stopped working after three months. Its started to not turn on when I flipped the switch. I found that if I gave it a shake, it would start working. I attributed this to a bean getting stuck. By shaking it loose, it would then turn on. This morning when I was hit with silence after hitting the switch, no amount of tapping, shaking, emptying the hopper, or any other poking around would get it to roar to life. And, of course, the ability to return it has passed.So if you like to be deafened and feel the need to contribute to a landfill, this coffee grinder is for you.
Kenneth Ellison
Comentado en los Estados Unidos el 12 de octubre de 2024
So far this product is working flawlessly. It is easy to adjust the grind and amount. The hopper hold enough beans to last a few days without going stale.
MD
Comentado en Canadá el 27 de septiembre de 2024
Had it since April now it doesn’t turn on after using a handful of time
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