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JESS B
Comentado en los Estados Unidos el 21 de abril de 2023
Addendum 5/4/23- the owner reached out to me after my review. She was very helpful in her efforts to figure out how to remedy the problems I was having. She refunded my price and still insisted on sending a new product. The new board worked great and had all components included within the box. I now have 2 working boards and they are really fun. My kids easily cut the letters out and went to work making messages. They really love them. I am quite satisfied with these purchases and really appreciate the customer service. I have changed my rating of this company markedly after the great customer service I received. Thank you so much!Original reviewI Purchased a board for each of my kids. The first batch…both of them did not work. Returned them both. One of them came back working and the other one came back once again broken. Broken is described as lights that flicker, but refused to stay on. All the lightbulbs worked but flickered. The item was very cute but the electronic connections are clearly not of high-quality. Also, one of them came without the storage bag for all the little letters. On a positive note, the board is super cute and when it works it’s a really nice little product.
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