I was pleasantly surprised at the quality and features of the PIXMATR8620a.1. The packaging for the product was excellent and arrived in great condition. No external damage to the box and the packaging components were well designed.2. The instructions were very well written and detailed unpackaging and setting up the printer in a clear and concise way. Detailed drawings were included as well for each step.3. Connection to my PC was easy. I downloaded the required file and installed with no problems. Connection to my network was seamless.4. Print quality is very good. I have only printed a few pages but very pleased with the results.I am very pleased with the printer and believe it to be a great value for the money. I would recommend purchasing this printer.

At first I was very pleased with this new printer. It prints beautifully, with high quality color saturation and perfect alignment, and it's fast and quiet. I didn't expect to need the scan and copy features but found myself using them frequently, making a lot of paperwork chores significantly easier for myself. But having used this for several months now, I'm frustrated with three things:- The android phone app for printing from cell phone is truly awful. About 70% of the time, I get errors I can neither explain nor fix (and not always the same ones). It works better to download the documents to your drive before printing, but this can't always be done easily (I'm looking at you, shared Google docs), so I still haven't been able to settle on an appropriate workflow. Furthermore, there doesn't seem to be a way to print in gray scale instead of color from the phone.- It guzzles ink SO fast, and naturally the ink costs an arm and a leg.- You must have the printer's control panel popped open in order for the printer to be on and respond wirelessly, which looks stupid and takes up an extra four inches of space. I guess I can live with this one, but it's just another problem to have to troubleshoot when trying to print from my phone if someone's accidentally bumped it.Based on reviews I read of other products, this is still probably a better printer overall than most, and I'm still generally happy to have it, but just be aware it's not perfect and printing from your phone might end up being a real hassle.

Many years ago, I was the proud owner of a Canon PIXMA printer (sorry, can't remember the model) when quality was paramount in the build, operation, interface and resolution, and the consumables. Prior to that ownership, I used other manufacturers and models and found the Canon line superior. With other units, I experienced clogs jets, high ink use and slow print and scan speeds. After some years, my Canon would no longer come 'online' to my WiFi and even direct PC linking was intermittent despite returning it to factory reset or attempting technical support.As I searched for a replacement, I checked out the current offerings and found most to be wanting...an evident lack of quality in construction, noticeable loss weight (heft), and features. I looked at other manufacturers and aside from 'buying to try', couldn't find a another manufacturer without spending a fortune for a home printer. I opted not to go the ink tank route since I print only occasionally (a lot when I do) and tank reviews are mixed requiring frequent printing.I purchased a different Canon model, and didn't like the print speed, noise and rate of ink consumption.I have that unit away and purchased this model and am pleasantly surprised by the differences. I had some experience with an earlier version of this model (purchased for a relative), that had the same front panel, front/rear paper loading options, SD chip option, WiFi connection and ink replacement features.I didn't see any of that as off-putting - in fact, rear loading (especially for heavier stock) is a plus. So cutting to the chase: I'm please with this model. The GUI/LED panel has all the functions you could look for and is intuitive...you don't actually need a manual. Linking to the WiFi was simple and quick. The print speed is faster than I anticipated and ink consumption is clearly better than the prior Canon unit. The network experience is good (laptop) , particularly when using Canon Inkjet Smart Connect (and likewise the mobile app when printing from it - both iPhone and iPad). Scanned images of documents, etc. are crisp, although I wish it would offer more than 600dpi when doing photos or images, but in those cases I use my iPhone/iPad for captures.Bottom line: Canon still makes a good product 'tho the trend has been to use cheaper materials - more plastic parts noticeable in heft and feeling less solid. But all the competitors are doing likewise. And ink consumption is a problem across all lines, but that's where they make their most profit even with tank units. There appear to be complaints about WiFi setup and performance; I have not encountered any issues with Canon software setup, and I will say that this touch screen interface is much easier than other Canon units.Lastly...there are complaints about having to raise the control panel to print - freeing up the space for paper tray loading and exiting prints. But I don't really find that so annoying. The backlit LED panel is large and the touch screen easy to access, navigate and the functions intuitive. I wish the ADF could handle two-sided originals, but again not necessarily a deal breaker for me - it might be if I had large double-sided documents to scan or copy.I hope this helps.

This will be my very first 1 star review, but I cannot help myself.I spend days and weeks researching every printer I've ever bought. I was in a bit of a hurry and only spent a few hours looking around before deciding on this one. HUGE mistake. The reason it is affordable is because it's not even worth the current price.I already own a strictly for photos printer and needed something for my home office/personal use. Canon has done good by me and the past, and it was at least 4 stars, so should be fine, right? SO Wrong.The set up was fairly simple but getting my phone connected to it was a straight nightmare. Even after it successfully connected, it consistently gave me a no "no printer available" warning the entire 1.5 hours I spent on it.1.5 hours to print ONE document.The app is absolutely trash. Seriously the worst, slowest, least user friendly device app I have ever encountered, printer or otherwise.It took FOR-EV-ER every single time I selected any option the made the app connect to the printer. Every single time, ever single option I chose. Even selecting "Printer Status" took over 7 minutes to simple tell me it was online.But the best part was the quality, for sure. I needed to print a single document. Just 1. It took me over an hour to print a just halfway decent copy. The black ink look ash gray in the first few copies, and not very black by 6 (the aforementioned halfway decent print which i decided to accept and be done).I got a "Printer Block"error, after error, over and over and over again, with no block to be found anywhere.The last copy I printer was no even very good, let alone great. The ink was dull and much more gray then black. I was able to FINALLY remove the page borders the printer kept inserting despite the settings corrections I did MULTIPLE times, but the only way I got them removed was through a third party app that adjusted the dimensions. In other words it dumbed it down so even this garbage printer couldn't justify another useless copy.I almost never leave bad reviews, but I could not live with myself if I didn't warn any future possible buyers to TURN BACK.Oh and after 5 copies my ink was almost halfway gone, just for the cherry on top.If you are considering giving this device a chance, one more time, It is a TRICK, Don't do it!

UPSHOT: Windows 11 updates are causing these problems, not the printer; right now, the only thing they're interfering with is the FAX capability (don't sneer techheads; FAX is the only secure way to transmit documents other than snail mail. I had to shell out $40 for UPS to get financial documents out by deadline, and I could SCREAM!)UPDATE: I'm not calling a divorce lawyer, but am on the verge of packing a bag and going home to mother. Trying to Reader's Digest this as much as possible, the printer stopped talking to the PC. Every print job gave an error message and got stuck in the queue, I uninstalled and reinstalled constantly, posted on the user "help" forum, ignored, then I found that instead of the printer icon, or the FAX version, that had downloaded, Microsoft IPP Class Driver (?) kept going to default so I tried printing with that, and it worked with Word and Adobe, but nothing else. No photos, no email. I tried the forum again and got such a condescending, idiotic response from a "moderator" -- you know the kind that never held any position of any authority at any time in life, and now has a picture of Putin hanging in their bedroom? No help there. I haven't called support yet because it's all just been too much in general these days, but it's still a neat little printer, when it wants to be bothered.*************I bought this printer with the sword of Damocles swinging above my head; my Epson printer reached its print limit, yep, you read that right, and could only be reused if I got it to Epson so they could change the pads in the ink waste tank (neither one of us is on anything, you're reading that right, and I'm telling it straight) and reset the print capacity, and for a cost higher than I paid for the foul thing - keep in mind, this is happening all in the middle of my business I actually took it apart and replaced the pads successfully with a kit from ebay, but the code to reset the counter was buggy as a picnic, so...in a panic, I bought an HP, and it was OK for a couple of weeks, until I had to use the scan function; FAX would have worked as well. If it worked. None of that downloaded with the regular printer software, and if you ever saw the circus of downloads that didn't work, no support, conflicting instructions...bless Amazon, they took it back and sent me this.In the time it took me to use the "F" word in several languages while trying to get the HP to work, this little beauty downloaded everything perfectly, scanned beautifully and allowed me to finish up all my unfinished business. The touchscreen is clear and a good size, the text sharp, what an absolute relief. Of course, as with many honeymoons, this may go sour, and I'll let you know if it does, here, I'm not going to make a Tik Tok or ask strangers for their opinion on Reddit or anything...But so far, this is acting like a little gem.